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Forum Discussion
drmcp
7 months agoNew Contributor
two factor login on Server with plesk is not working
instead of filling in all six digits of the OTP the extensions only fills in the last three digits
I hope this is a well known issue. But if you need, I can provide you with a test account...
1P_Dave
Moderator
7 months agoI'm sorry that 1Password isn't correctly filling the one-time password on your Plesk server. So that we can get this fixed, could you please send the page structure of the pagein question to our support team? Follow these steps:
- Open the website in question until you can see the one-time password field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/147603/two-factor-login-on-server-with-plesk-is-not-working#latest
- Your forum username: username
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave