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Orado's avatar
Orado
Occasional Contributor
2 years ago

Unable to add 2FA for my Samsung Account - invalid PIN

When I scan the QR code or enter the One Time Password that is shown when I try to enable 2FA in my Samsung account. https://v3.account.samsung.com/dashboard/security/two-step-verification 1Passw...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
2 years ago

Hey Orado, thanks for reaching out.

I'm glad to hear you were able to add your account eventually.

You mentioned that the 1Password was picking up and showing the PIN, but it wasn't being accepted on the Samsung side. Have you noticed any 2FA issues with any other websites/applications?

If so, it would be worth checking if the time is the accurate on all of your devices. 2FA is very time-sensitive, so any drift in time on any of your devices could cause the authenticator codes to be rejected.

A good resource that makes it easy to check this is the following website:
* https://time.is/

It's really important the times not differ by any more than 30 seconds, since this is the validity period of your one-time password.

Let me know if you have any further questions.

Ali