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Forum Discussion
Former Member
3 years agoUnable to copy generated passwords in iOS 16.1.1
When I use the Safari extension on my iPad or iPhone to generate a password for an app, I get the message “unable to copy generated password”. Usually I can think of possible fixes to issues, but in this case I can’t. Any suggestions please?
1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iOS 16.1.1
Browser:_ Safari
Referrer: forum-search:Unable to copy generated passwords in iOS 16.1.1
- 1P_Dave
Moderator
I've replied to you here: https://1password.community/discussion/comment/675594/#Comment_675594
-Dave
- ikjadoonOccasional Contributor
I'm having the same issue, unfortunately, for some weeks now. It has also been reported on /r/1Password.
1P_Dave, does 1Password need more iOS app Diagnostics from affected users to help this bug along?
- 1P_Dave
Moderator
@bubbabarker and @Drababan
I'm sorry that you're also running into the issue and I've passed along your reports to our developers so that they're aware. While we wait for a fix you can still copy passwords from the main 1Password app on your iPhone or iPad rather than from the 1Password for Safari extension.
-Dave
- Former Member
I’m having the same issue on my iPhone 13. Unable to copy generated password.
- Former Member
Same problem with iPad. Tried above fixes and just upgraded to 6.2 iOS and still can’t copy password. Maybe stay with LP?
- 1P_Dave
Moderator
@eszense
Some users report that the following workaround from earlier in the thread gets things working again: https://1password.community/discussion/comment/664467/#Comment_664467
If that doesn't work then please sit tight, our developers are aware of this issue and we plan to include a fix in a future update to 1Password. I'm sorry for the inconvenience that the issue is causing.
-Dave
- Former Member
Same problem here. I wonder if there is an workaround or shall I wait for a fix in the next update?
- ag_mike_d
1Password Team
Hi @SegeiCMeerkat - you're most welcome!
ref: dev/core/core#9820
- Former Member
Hi, I had a response from the Support Team and I’ve been given to understand it’s a known issue and is being investigated.
Many thanks for your kind help.
- Former Member
Hi, just sent a diagnostics report from my iPad as the issue persists. I’m able to generate and copy passwords on my MacBook so the issue is localised to iOS. Many thanks for looking at this for me.