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Forum Discussion
ravedog
4 months agoNew Contributor
Unable to export 1PUX: "Check your internet connection and try again"
I can't export to the `1PUX file. It grinds for a while then it fails every time:"Check your internet connection and try again." My internet is fine (obviously Im here on the forum and posting this) ...
1P_Dave
Moderator
4 months agoI'm sorry that you're still seeing the same error. Make sure that any firewalls or other security software or VPNs aren't blocking the following: 1Password ports and domains
If you're not blocking any of those ports and domains then, so that I can investigate further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/148839/cant-export-to-1pux-on-mac#latest
- Your forum username:
ravedog
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave