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Forum Discussion
Unable to find certain items in 1Password, including in the Archive or Deleted Items
I'm a very long time 1P user with hundreds of items in my vault. However, the last two days I've come across a disturbing trend. The first incident of a missing vault item was when I went to an airli...
Kester_D_1P
1Password Team
1Password TeamHi TravelSD - I hope you don't mind me jumping in to help here.
The Archive is a place to store items that you'd like to exclude from filling suggestions and search results, so it would be expected behaviour that your archived item wouldn't be found when searching in 1Password for Mac. Am I correct in understanding that you were able to locate both missing items in your Archive?
If you didn't realise that these items were archived, it's possible that you've inadvertently disabled the confirmation warning that appears before an item is archived. As a test, I'd like to ask you to create a test item in 1Password for Mac, then select it in the item list and press the Backspace key. Do you see a warning before the test item is archived?
MaxG55 - I'm sorry to hear about this. I'd like to ask you to get send an email to support+forum@1password.com so we can take a closer look.
With your email please include:
* A link to this thread: https://1password.community/discussion/145049/unable-to-find-certain-items-in-1password-including-in-the-archive-or-deleted-items#latest
* Your forum username: MaxG55
You'll get an auto-reply from BitBot which contains a conversation number that will look like this [#ABC-12345-123]. Post that number here and I'll make sure your message reaches the right team.
