Forum Discussion
Former Member
4 years agoUnable to login
       
     
 Version: 1Password for Windows 8.5.0 - 80500034, on BETA channel 
 I've tried regular versions too but that did not help either.  
 please find attached images. 
 I am able to login...
Jack_P_1P
1Password Team
4 years agoHi @kashok:
I'm sorry you're running into trouble here. To investigate a bit further as to what could be happening here, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/125916/unable-to-login#latest
 - Your forum username: 
kashok 
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!