unable to save items

@mkombat580

It sounds like you're encountering some trouble that may require more in depth investigation. I'd recommend emailing us. Please use support+forum@1password.com. Be sure to use the email address tied to the account in question.

I tried the Beta and it doesnt fix this problem. Added to this, unable to delete an entry, edit passwords, apply suggested passwords and sync doesnt get applied (all extension related). Only solution is to lock/unlock and everything works fine for few hours. I mentioned in another thread that this issue seems to be isolated to Edge/Chrome extensions as Safari on Mac seems to be fine. Seems like this is going on for a while now and hasnt been fixed.

Thanks!

I'll check out the beta and see how it works

@xipherius

If you do not decide to use the beta can you right-click the 1Password toolbar icon and disable the setting for integrate with the 1Password app? Does this help in your specific situation?

The team has been working to bring many improvements and bug fixes to 1Password in the browser. It's not required, but if you're open to it, you might consider giving the beta a try. 1Password in the browser Beta Releases and let us know how it goes for you. If you're not interested in using the beta that's ok too.

Best Password Manager for macOS & Safari beta downloads

I have the same problem. The instructions outlined by steph.giles and xipherius solve the issue, but only temporarily. The extension is version 2.7 and 1Password Mac app is version 8.10.0. Thanks.

the version I have is 2.7.0, I currently do not have the 1password 8 desktop app installed

@xipherius

What version of 1Password in the browser are you using? Do you have 1Password 8 the desktop app installed?

I keep encountering this issue as well and my fix is a little different. I go to manage extensions (by typing chrome://extensions/ in the url bar) then I disable 1password and re-enable it, I then refresh the page I was trying to save the password on and unlock the 1password extension and it works. It's tedious to have to do this all the time tho so I'd appreciate it if this can be fixed. I used to use lastpass and after their multiple breaches I decided to try 1password but right now this problem is becoming a headache