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Forum Discussion

Stanthewizzard's avatar
Stanthewizzard
Occasional Contributor
2 years ago

Unable to sign in to a Google account using a saved passkey

Neither Google nor Microsoft offers me to use passkey as a sign in method. Am I doing it wrong ? Thanks 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not ...
browser extension
TataruTaru's avatar
TataruTaru
Frequent Contributor
2 years ago

Feels like the issue is on the Google side. I'd expect if I logged in on a device and my account had the passkey option, it would still be an option I could select. But when you try to login to a google account that has no history or cookies on the device, it only shows password only.

Unless Google has some sort of detection method about the browser/device you are on, and decides if it's "passkey" compatible before showing an option.

Hopefully Google can give you some clarity on the matter, cause at the moment, can't use passkeys on Google. Which is fine since it's BETA, but even if you get the option, still seeing the "Windows Hello" asking for physical medium popup.