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Stanthewizzard's avatar
Stanthewizzard
Occasional Contributor
2 years ago

Unable to sign in to a Google account using a saved passkey

Neither Google nor Microsoft offers me to use passkey as a sign in method. Am I doing it wrong ? Thanks 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not ...
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mike48397289's avatar
mike48397289
Occasional Contributor
2 years ago

SOLVED
After many issues with this. I decided to try creating a passkey on an old google account with very little on it. nothing more than basic password entry. The 1p passkey worked well. I then went back to my main account and same problem. I deleted all of the URLs on the account in 1p and deleted the passkey both in 1p and google. I then recreated the passkey on the main account and now it has started working for the first time on the main account.

Its not clear to me by 1p wasnt trigerring in the first instance. the URL in the login profile on 1p or if its the new passkey itself. But now google seem to know to go to 1p for the passkey when it didnt before.