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DrySs's avatar
DrySs
New Contributor
2 months ago

Unabled to use Windows Hello on startup - Forced to used password

Hi there, I've enabled Windows Hello authentication feature in Settings > Security. However, everytime my computer reboot, while I first launch 1Password application, it ask me everytime to ent...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello DrySs! 👋

Thank you for reaching out! To keep Windows Hello available so that you can use it to unlock 1Password, rather than using your account password, you'll need to enable the Trusted Platform Module (TPM) feature of your PC:

You may need to enable TPM 2.0 for your PC before you can use the TPM with Windows Hello: Enable TPM 2.0 on your PC - Microsoft Support

-Dave