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Forum Discussion
Unlock by Touch ID
Hi,
I can't turn on the "Unlock 1Password by Touch ID" feature on my Mac mini M1.
The checkbox is always disabled.
1Password Version: 8.10.22
Extension Version: 2.18.2
OS Version: macO...
1P_Dave
Moderator
Moderator@deyil
I'm sorry that you're also seeing the same behaviour. Since the solution depends on knowing the specific cause of the issue on your Mac, can you send in a diagnostics report so that our support team can take a look and advise further?
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/702804/#Comment_702804
- Your forum username:
deyil - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
