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Forum Discussion

BjoernKW's avatar
BjoernKW
New Contributor
8 months ago

Unlocking 1Password via Touch ID on macOS doesn't work anymore

Whenever I try to unlock 1Password via Touch ID on my MacBook Pro (16", M1 Max) running macOS Sonoma I now inevitably get a "That didn't work Check your password and try again." message. I've alre...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
8 months ago

kevinlee

Thanks for the recording. I feel certain that you're experiencing the same issue. That said, the only true way to determine that is by submitting a report and looking at the log lines. You can do that if you wish but because of the number of folks who have reported the same trouble you could also wait. I'll add your report to our internal reporting system.

Should you wish to send in a report you can do so by using these instructions: https://1password.community/discussion/comment/714380/#Comment_714380

ref: dev/core/core#30517