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Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Using physical keys alongside passkeys

This discussion was created from comments split from: Trouble saving passkeys for websites flagged by Watchtower.
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello bugwhat! 👋

Thanks for the report, this appears to be an issue with how iOS 17 handles security keys. Hopefully it can be fixed in a future update to iOS.

For now, when you see the screen asking you to choose between using a passkey or your security key, try tapping your security key without choosing either option. If that doesn't work then temporarily turning iCloud Keychain on for AutoFill appears to workaround the issue:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on Turn on AutoFill Passwords and Passkeys.
  4. Turn on Keychain. You can leave 1Password turned on.
  5. Authenticate to the app or website using your security key.
  6. Follow steps 1-3 again and this time turn off Keychain. Make sure that 1Password is on.

I hope that helps. 🙂

-Dave