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Forum Discussion
V7 and v8 both on my phone, FaceID issues
When I installed v8, it didn’t uninstall v7, so I have both versions on my phone. They seem to share the same database, so I only have to enter passwords once.
The problem happens when it comes ...
GreyM1P
1Password Team
1Password TeamHi there @markar
1Password 8 isn't able to delete any other apps from your iPhone, including 1Password 7, so you'll need to delete it once you're set up with 1Password 8 and you're happy you can find all the items you expect.
To delete 1Password 7, tap and hold on its icon on the Home screen or in your App Library and tap the × button or Delete App. You'll see an alert that its data will also be deleted – don't worry, this won't delete the data in 1Password 8, so it's safe to proceed.
After you've done that, and you only have one version of 1Password on your device, you should make sure that your autofill settings are correct:
- Open the Settings app.
- Tap Passwords > Password Options.
- Make sure that:
- AutoFill Passwords is turned on
- 1Password is checked
- all others, especially Keychain, are unchecked.
Then, you should also double-check that 1Password in Safari is set up correctly: Get to know 1Password for Safari on your iPhone or iPad.
If you run into any trouble or have any questions, let me know. :)
— Grey
