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Forum Discussion
Valid login credentials fail only if Autofill used
My work SSO NEVER works when I use Autofill. The same credentials ALWAYS work if I copy and paste the saved user and password credentials. Site is https://idag2. .com/. Incidentally, the same SSO aut...
kevin_li
1Password Team
1Password TeamHi jfzambrano,
I'm sorry about the late reply and the SSO autofill issue. It seems like the website is not publicly accessible. Therefore, I think we should move our conversation to our email support so we can take a closer look at things.
Can you email us with the summary of the issue at:
support+forum@1Password.com
With your email, let's include:
- A link to this thread: https://1password.community/discussion/146443/valid-login-credentials-fail-only-if-autofill-used
- Your forum username: jfzambrano
- If possible, a video recording of the autofill issue without your personal info revealed
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
-Kevin
