Forum Discussion
Version 8 auto locks ..
On iPad mini 6th gen. iOS 15.7 and 1PW 8 will not stop autolocking every time I try to use it. It also does not recognize Touch ID, asking me to enter pw before I can use Touch ID. I upgraded from ve...
GreyM1P
1Password Team
1Password TeamHi there @KT88
Sorry to hear you've had trouble with 1Password 8. To investigate this further, I'd like to ask you to create a diagnostics report from your iPad:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/133580/version-8-auto-locks
- Your forum username:
KT88
⚠️ Do not post your diagnostics report here.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! :)
— Grey
