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Forum Discussion

vishalsheth's avatar
vishalsheth
Super Contributor
2 years ago

why is it asking me to login in all browsers?

I'm being asked to login every time I try autofill. IT asks after 10mins too on the same browser. 1pw8 has lost the amazing software to work with touch. It's a pain to work with now. There are so m...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
11 months ago

vishalsheth

Thanks for the reply. You mentioned the following:

it asked me for Or for your email address, account password, and Secret Key in order to login from scratch all over again

Is this the issue that you're still seeing? If you are then can you check the following settings to make sure that integration between the desktop app and the browser extension is turned on:

  1. Open and unlock the 1Password for Mac desktop app.
  2. Click on 1Password next to the  in the menu bar.
  3. Click Settings.
  4. Make sure that "Keep 1Password in the menu bar" is turned on.
  5. Click Browser.
  6. Make sure that "Connect with 1Password in the browser" is turned on. Leave the desktop app open.
  7. Open your browser.
  8. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  9. Make sure that "Integrate this extension with the 1Password desktop app" is turned on and you see a green circle. If you see a different coloured circle then let me know.

If that doesn't work, or you're seeing a different issue, then can you post a screenshot of what you're seeing on your end?

-Dave