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Forum Discussion

Jeffois's avatar
Jeffois
New Contributor
11 months ago

Why is the option to open with TouchID no longer in the Security Tab in Preferences?

Using 1Password for Mac 8.10.28, on an M1 MacBook Pro 14". Have always used TouchID to unlock 1Password. Now, 1Password Settings only gives the option to unlock with Apple Watch. 1Passwor...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
11 months ago

Jeffois

That generally means the OS is not telling us it (Touch ID) is available. Do you have an Intel device? If so, I'd recommend and SMC reset and see if that sorts it. You can also turn all the options off on the OS Touch ID settings and turn them back on. Typically I turn them off, do an SMC reset and then turn them on again.

 Apple Support - How to perform a SMC reset.