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Forum Discussion
Windows 11 1password start error
Suddenly this morning when I start 1Password, I get Windows security message to Scan my finger or use a pin. Tried both but the box keeps on appearing over and over again. Only way to get rid of thi...
1P_Gem
1Password Team
1Password TeamHi Wizzard1, I'm sorry to hear this didn't work. Could you email in to support+forum@1password.com with some logs from 1Password so our team can look into this further with you?
- Open the Start Menu, paste this code into the search field, and press Enter:
%LOCALAPPDATA%\1Password - Once you've navigated to this location, right-click the Logs folder, click Copy, and paste a copy of that folder onto your desktop.
- Right-click the folder on your desktop, click Send To, then Zipped folder.
- Attach the zipped folder to your email.
With your email please include:
- A link to this thread: https://1password.community/discussion/145417/windows-11-1password-start-error#latest
- Your forum username:
Wizzard1
Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!
