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MichaelMadsen
New Contributor
3 years ago

Windows Hello does not work with Chrome Extension

Windows Hello is configured and works just fine with Windows itself, the 1Password desktop app. But in the Chrome browser, it does not let me use Windows Hello. As far as I can tell, this should be...
browser extension
Former Member's avatar
Former Member
3 years ago

Did you figure this out? I have 2 users that both can't use Windows Hello with 1Password for Chrome (v2.4.3) and 1Password 8.9.8. I'm running v2.4.1 and am not having this issue. Is something wonky going on with the 2.4.3 release? Any way to download previous extensions to test? We've also tried your steps above without success. Thanks in advance. Brian

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Hello does not work with Chrome Extension","id":"message:30130","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:9152"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:30130"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:30130"},"body@stripHtml({\"truncateLength\":200})":" Windows Hello is configured and works just fine with Windows itself, the 1Password desktop app. But in the Chrome browser, it does not let me use Windows Hello. \nAs far as I can tell, this should be...","body@stringLength":"610","rawBody":"

Windows Hello is configured and works just fine with Windows itself, the 1Password desktop app. But in the Chrome browser, it does not let me use Windows Hello.
\nAs far as I can tell, this should be possible since 2.0.1 (26/05/2021)
\nhttps://blog.1password.com/big-changes-to-1password-in-the-browser/
\nWhat am I doing wrong?

\n\n
\n\n

1Password Version: 8.7.0
\nExtension Version: 2.3.3
\nOS Version: Windows 10 21H2 (19044.1645)

\n","kudosSumWeight":0,"postTime":"2022-05-15T17:15:02.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:30130_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":648},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Windows Hello is configured and works just fine with Windows itself, the 1Password desktop app. But in the Chrome browser, it does not let me use Windows Hello.
\nAs far as I can tell, this should be possible since 2.0.1 (26/05/2021)
\nhttps://blog.1password.com/big-changes-to-1password-in-the-browser/
\nWhat am I doing wrong?

\n\n
\n\n

1Password Version: 8.7.0
\nExtension Version: 2.3.3
\nOS Version: Windows 10 21H2 (19044.1645)

"},"Conversation:conversation:30130":{"__typename":"Conversation","id":"conversation:30130","solved":false,"topic":{"__ref":"ForumTopicMessage:message:30130"},"lastPostingActivityTime":"2022-11-23T19:57:44.000-08:00","lastPostTime":"2022-11-23T19:57:44.000-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:30130":{"__typename":"ModerationData","id":"moderation_data:30130","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:30130_1":{"__typename":"Revision","id":"revision:30130_1","lastEditTime":"2022-05-15T17:15:02.000-07:00"},"ForumReplyMessage:message:30132":{"__typename":"ForumReplyMessage","id":"message:30132","conversation":{"__ref":"Conversation:conversation:30130"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":30132,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Windows Hello does not work with Chrome Extension","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:30132"},"parent":{"__ref":"ForumTopicMessage:message:30130"},"body":"

Did you figure this out? I have 2 users that both can't use Windows Hello with 1Password for Chrome (v2.4.3) and 1Password 8.9.8. I'm running v2.4.1 and am not having this issue. Is something wonky going on with the 2.4.3 release? Any way to download previous extensions to test? We've also tried your steps above without success. Thanks in advance. Brian

","body@stringLength":"369","rawBody":"

Did you figure this out? I have 2 users that both can't use Windows Hello with 1Password for Chrome (v2.4.3) and 1Password 8.9.8. I'm running v2.4.1 and am not having this issue. Is something wonky going on with the 2.4.3 release? Any way to download previous extensions to test? We've also tried your steps above without success. Thanks in advance. Brian

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