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Forum Discussion
System
10 months agoSuper Contributor
Windows Hello enabled by itself
This discussion was created from comments split from: New Sign-In Experience (Beta).
1P_Dave
Moderator
10 months agoHello kkm5! 👋
I'm sorry that you're running into issues with 1Password on your Windows PC. Windows Hello for 1Password definitely shouldn't be turning on by itself and I've like to investigate this further. I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/145933/windows-hello-enabled-by-itself
- Your forum username:
kkm5
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#29848