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fstorch's avatar
fstorch
New Contributor
3 years ago

Windows Hello not working every time 1PW is started

Beta Channel 1Password for Windows 8.9.10 (80910026)
Windows Hello was running stable for months.
Not sure if a Windows Update or a 1PW Beta version caused it, but I have to enter the Masterpassword now, whenever 1PW is ended and restarted. Works fine when it is just locked.
Why did you do that again?


1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Not Provided

  • klepp0906's avatar
    klepp0906
    Occasional Contributor

    what was the process for downgrading? if you swap channels in settings does it auto-downgrade you or do you have to reinstall 1password from scratch again?

  • krtickak's avatar
    krtickak
    New Contributor

    I also got this issue after it automatically updated to version 8.9.10-27, so for now I had to downgrade to production release. Because I also had use tpm with windows hello greyed out.

  • klepp0906's avatar
    klepp0906
    Occasional Contributor

    yea i'm having the same issue but on the nightly builds. one of the updates greyed out the "use tpm with windows hello" setting again.