Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
SamSamSam
6 months agoNew Contributor
Windows Hello not working on my Windows PC
Windows Hello has never worked great with 1Password, but now I see there's an added mention in settings that "You'll still need to enter your account password after you restart." This means restart 1...
SamSamSam
6 months agoNew Contributor
Hi Dave, yep I have tried it, enabling Trusted Platform does not do anything. 1Password still wants the password to enable Windows Hello every time.
Just to be sure you remember, we went over all this extensively in late 2023, if I recall. There was no solution, so if there hasn’t been a lot of change since then, I think we can let the troubleshooting stage be for now. I’ve accepted that 1Password does not support Windows Hello on my computer, but I was still holding on to hope that it might change in the future.
I noticed you said ”your mac”, it’s not actually a mac, it’s a Surface Pro 9. I hope I didn’t fill in the wrong details at some point, sorry if that happened.