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Forum Discussion
Windows Hello requires password after reboot
This discussion was created from comments split from: Windows Hello not working on my Windows PC.
I have been having the same issue as SamSamSam and RavenFox, however it behaves differently on different computers. * On my desktop (OS Win11, 1Password Version 8.10.48): at startup, 1Pass is locked. Attempting to open it: "you need to enter your account password before you can use Windows Hello". I use a PIN for Windows Hello on this desktop. Entering the password resolves the issue. If, before opening the 1Pass desktop app, I open a browser, the 1Pass extension is locked. Attempting to open it "1Pass is trying to unlock the browser extension. Enter your Password. You need to enter your account password before you can use windows Hello." When I enter the password, 1Pass opens and I am then asked for my PIN.
* On Surface Pro 7 (OS Win 11; 1Pass version 8.10.48) - I use facial recognition instead of a PIN. After I am recognized and click OK on windows security, 1Pass opens.
The only difference between the 2 machines is the Win Hello verification system. My desktop does not have the capability for facial or fingerprint recognition.
This problem started a few weeks ago.
