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Forum Discussion
Wizzard1
2 years agoNew Contributor
Windows PC sign in with Finger option
On PC start up I have to login into 1Password with the Master password. Is there a option to use Finger sign in please?
1Password Version: Not Provided
Extension Version: Not Provided
OS V...
1P_Gem
1Password Team
2 years agoHi Wizzard1, thanks for your response! It may be that Windows Hello was already set up on your device before your TPM was enabled. In this case, your Windows Hello keys won't have been moved into hardware storage, which is required for the option to be available in 1Password.
Re-enrolling your Windows Hello data should resolve this. You can do this by removing all your Hello options (face, fingerprint, and PIN) at once, and then re-adding them. If the option to remove the PIN is greyed out, you may need to go through the I forgot my PIN process, and hit cancel once you're asked to set up a new PIN. Doing this should move the key into hardware storage and allow you to enable the option to use the TPM in 1Password.
Let us know how this goes 😄