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Fanta's avatar
Fanta
New Contributor
8 months ago

Windows11 close button missing

Hello all, can someone help me, I am missing the close button in windows. Regards Fanta 1Password Version: 8.10.35 Extension Version: Not Provided OS Version: windows Browser: Not ...
windows
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
8 months ago

You're welcome Fanta. I'm sorry that didn't work.

From the description, it sounds like 1Password is in full-screen mode. First, I recommend opening the 1Password main window and pressing the F11 key on your keyboard to see if this allows you to close and resize the window.

If the F11 key doesn't help, try following the steps below to reset the window state. Here's how:

  1. Click the Start menu.
  2. Copy and paste %APPDATA%\1Password into the Windows search bar, then open the folder.
  3. Look for a file titled primaryWindowState.
  4. Fully close the desktop app; right-click 1Password from your Windows system tray on the bottom right and select Quit.
  5. Move the primaryWindowState file to your Desktop.

After that, open and unlock the 1Password desktop application and check if the close button appears.

-Evon