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Forum Discussion
Won't customize Icons
In Windows, the new version won't let you change the icon. I need to do it in the original version or my android.
1Password Version: Not Provided
Extension Version: Not Provided
OS Versio...
1P_Dave
Moderator
ModeratorI'm sorry that custom icons aren't working correctly in a number of places on your devices. First things first: we're rolling out a new web app which more closely resembles the design and user experience of the desktop and mobile apps. At the moment, support for custom icons isn't available in this new web app and I've let the team know that you'd like to see it be added.
As for my issues, it's Zscaler. Your domain is probably mislabeled as Internet Services, so that's one reason it's blocked. Also, Zscaler doesn't like that the file trying to download is an "unk" file extension so it blocks because it would be an "undetectable file" due to the weird file extension. Zscaler is widely used.
I know that we have customers who use Zscaler and I'd like to dig into this deeper. As a start, can you make sure that the following ports and domains are allowed through your Zscaler implementation and any other firewalls or security appliances that you might be using: 1Password ports and domains
Also, Zscaler doesn't like that the file trying to download is an "unk" file extension so it blocks because it would be an "undetectable file" due to the weird file extension.
Is this a warning that you only see just when you try to access that URL in the browser directly? Or are you seeing similar errors in Zscaler logs from the 1Password client apps attempt to connect?
-Dave
ref: PB-42300765
