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Forum Discussion

mpcsh's avatar
mpcsh
New Contributor
4 years ago

"Your system's security settings have changed"

Lately - not sure when this started - I can't use touch ID to unlock 1Password anymore. Instead, the lock screen shows me a message which reads "Your system's security settings have changed. Enter yo...
betas
Former Member's avatar
Former Member
4 years ago

Hi Jack,

The support by mail solved my issue. I share the solution right here :

  1. Quit 1Password. From the menu bar (right-click) select the 1Password icon, and then quit.
  2. Open Keychain access in the Utilities folder.
  3. Type this name into the search box com.1password.core-biometric-unlock
  4. Delete that entry from keychain.
  5. Open 1Password and enable Touch ID if needed.

Thanks !