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Forum Discussion
Face ID Unlock In iOS App
I have both my personal account and passkey test account in the iOS 1Password application. I am noticing that the passkey enabled account doesn’t always unlock when opening the app after authenticati...
GreyM1P
1Password Team
1Password TeamSorry to hear you're still having trouble. It sounds like it'll be best if you can send us a diagnostics report so that we can look into what's going on here.
☞ How to send a 1Password diagnostics report
Attach the diagnostics to an email message addressed to support+forum@1password.com.
⚠️ Don't post your diagnostics report here.
With your email please include:
- A link to this thread:
https://1password.community/discussion/141476/face-id-unlock-in-ios-app - Your forum username:
Fooligan
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! :)
