signed up, paid got my "secret key", clicked it and it is nowhere to be found

Eyekool

signed up, paid and got my "secret key", clicked the button to download it and it is nowhere to be found, not in my downloads folder, desktop, anywhere. What do I do?

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Referrer: forum-search:signed up, paid and got my "secret key", clicked the button to download it and it is nowhere to be found, not in my downloads folder, desktop, anywhere. What do I do?

chadseld

Hi Eyekool,

The secret key should have been downloaded to your Downloads folder in the form of a 1Password Emergency Kit PDF file.
If you need to download it again you can do so using the instructions here: https://support.1password.com/emergency-kit/#get-your-emergency-kit

I hope that helps.