!Password 7 Chrome Extension Problems

Kibo1562
Kibo1562
Community Member
in Mac

I have a few problems with 1Password 7 even after doing a reinstall on my iMac. 1. The updater icon appears and states ”Failed to find the version of installed 1Password application”. 2. I use Chrome as my browser. When I install the extension for Chrome, I can’t open any items. 3. If I remove the extension, and instead install 1 Password X it works; however, I have to enter my 1Password password twice. First, when I open 1Password, and second when I want to open any login item.

1Password Version: 7.3.1
Extension Version: Not Provided
OS Version: OS Mojave 10.15.5
Sync Type: Not Provided
Referrer: forum-search:I have a few problems with 1Password 7 even after doing a reinstall on my iMac. 1. The updater icon appears and states ”Failed to find the version of installed 1Password application”. 2. I use Chrome as my browser. When I install the extension for Chrome, I can’t open any items. 3. If I remove the extension, and instead install 1 Password X it works; however, I have to enter my 1Password password twice. First, when I open 1Password, and second when I want to open any login item.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Kibo1562! Welcome to the forum!

    I use Chrome as my browser. When I install the extension for Chrome, I can’t open any items.

    Can you please clarify what you mean by this? Are you able to open the browser extension and enter your Master Password to unlock it?

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