Duplicates / multiple vaults?
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This may be my answer to 18 months of misary
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If not, please feel free to start a new thread explaining the difficulty you're having. We'd be happy to help. :)
Ben
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I am not sure if I have more than one vault. I only want one vault but I do not know which If I have more than one which one I am using and how to merge and get rid of the surplus vault. Please help
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To avoid derailing the original thread starter's thread I've split your comments into their own thread so that we can give each of you the individual attention you deserve. :) We'd be happy to check if you have multiple vaults, which could very well be causing a problem with duplicates. To facilitate that I'd like to ask you to create some diagnostics reports, one from each of your devices (whatever devices you have 1Password on):
- Sending Diagnostics Reports (Mac)
- Sending Diagnostics Reports (iOS)
- Sending Diagnostics Reports (Windows)
- Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
support+forum@agilebits.com. If you have a 1Password.com membership account please be sure to send any emails to us from the email address associated with your membership.With your email please include:
- A link to this thread:
https://discussions.agilebits.com/discussion/110365/duplicates-multiple-vaults - Your forum username:
ronholledge
That way I can "connect the dots" when I see your diagnostics in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)
Once I see the diagnostics I'll be able to better assist you. Thanks very much!
Ben
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