I am having the same autofilling problems with Version 7.7.BETA-8 as previously described
As described in a previous BETA the newest beta is having the same problem for me in both the main screen and the extension. I had the problem in BETA-7 and thought BETA- 8 would solve it but it hasn't. I have done all the things suggested in the discussions but nothing has worked. I have to copy and past into the website sign in boxes.
1Password Version: Version 7.7.BETA-8
Extension Version: Version 7.7.BETA-8
OS Version: OS X 10.14.1
Sync Type: none
Referrer: forum-search:1Password 7 Version 7.7.BETA-8 (70700008) 1Password Beta not autofilling
Comments
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Hi @lloyde! Welcome to the forum!
I am having the same autofilling problems with Version 7.7.BETA-8 as previously described
As described in a previous BETA the newest beta is having the same problem for me in both the main screen and the extension.Can you please let us know what previous problems you are referring to?
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Autofill does not work with the main program screen. . The extension will not open even though the icon is present in the Safari menu bar. No suggestion is presented for the website I'm visiting.
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Yes there is no change.
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I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
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When trying to send the diagnostic file I get the following message.
" format not allowed"This is the file generated.
1PasswordDiagnostics-Lloydsair-2020-09-07_17-52.zip
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It pops up at the bottom of the screen under the comments box on the discussion page.
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Thank you for the confirmation. Our forum does not allow to upload zip files. As per my previous instructions, please email it to us instead :+1: Thank you!
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Will do - my bad. Miss read your instructions.
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No worries @lloyde, thank you! Let us know when you receive a ticket number after you have sent the email, so we can connect this discussion to your email, and whoever ends up analyzing the report can get up to speed with what we have discussed here :)
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Key has been received and I emailed confirmation.
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Yes - there is no change.
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Thank you - Does your message mean there is a problem on your end?
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No problem at this point @lloyde. I was just explaining the message that you had received from my colleague Nhat. He was under the impression that your issue had been resolved when he replied. I clarified with him that is not the case, and made sure your ticket was routed to the appropriate place. I apologize for any confusion caused.
Ben
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