Editing for clarity:
After using 1 password with the same master password for a decade, suddenly today it stopped working. I have my master password, and my secret key.
I followed all the steps (cap lock, notepad etc), and I certainly did NOT forget my master password, (ive probably entered it thousands of times so I have no idea why it isn't working. An app update?
Oddly, it will not work in the browser OR the desktop app. This is infuriating, and so I am trying to find how to reset the thing with my secret code emergency kit, but learned now i must need my master to use it, except it claims this is wrong.
I can access it on my phone with finger only.
Two questions: 1) Has this ever happened before? I seriously doubt It is possible to change your master so easily by mistake? I am so confused what is wrong so assume the app got corrupted somehow
2) That said, if i uninstall the app, i assume my data will be resyced into the 1password cloud once i reinstall. Before i do this step I want to get feedback
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows10
Sync Type: cloud