1Password is Completely Freezing

jpartain89

I'm currently on the latest macOS Big Sur beta that came out today, and when I try to use 1Password at all, it is completely freezing and locking up on me when I try to unlock 1Password.

Have yet to try any other troubleshooting at this time.

This is a screen recording of the issue

t1g3r

Same here when invoking 1Password mini

mikestecker

Yup. Works fine launching standalone, but when evoking the Safari extension or mini from the menu bar, it freezes. I have to go into Activity Monitor to kill it.

rudy

All,

Thanks for the feedback. There will very likely be a new beta tomorrow that resolves this.

jpartain89

Awesome

doetraar

Pro Tip for anyone else hit by this Big Sur / 1P glitch: Launch 1P and disable the command \ keypress in Preferences -> General -> Keyboard Shortcuts. If you don't, your muscle memory will make you scream ARRRGGGHHH over and over. Each force-quit of 1P and restart and re-entry of incredibly long master passphrase takes quite a bit of time. Beta be beta, but good to know someone's already looking at this.

AGAlumB

:) :+1:

shampoo

Ya.. Same here.. I have been trying by completely closing down 1Password.. Relaunching.. Uninstalling, reinstalling.. I can't seem to find that magic combo that gets it to work.

shampoo

Ya.. Same here.. I have been trying by completely closing down 1Password.. Relaunching.. Uninstalling, reinstalling.. I can't seem to find that magic combo that gets it to work.

ag_ana

@shampoo:

The next beta should address this ;) Please let us know what you find out then!

shampoo

I just upgraded and at first it wasn't working correctly.. I kept getting the message that I had to enable the extension.. But after closing everything completely and starting over, it appears to be fixed. Thanks !

ag_ana

Thank you for the update @shampoo! I am glad to hear that things are working fine again :)

jpartain89

Works great! Thanks for the quick update!!

ag_ana

Thank you as well for the confirmation @jpartain89 :+1: :)