I cannot quit 1Password on windows by:
The application keeps restarting and it is extremely frustrating. Is there a fix for this?
1Password Version: 7.6.785Extension Version: 18.104.22.168OS Version: Windows 10Sync Type: 1Password
Does the same thing happen if you click on the red "x" button to quit the 1Password desktop app?
@ag_ana that does not quit the app, just minimizes it to the tray
Correct. Does the main windows reopen automatically when you do it?
@ag_ana no, but that is not my problem. I want to quit the application. It does not stay shut off when I quit it.
Thank you for the confirmation! It's always good to have all the information at hand
It's personally the first time I see this, and I cannot reproduce this in my 1Password for Windows app (when I exit the app, it stays shut for me). The next time that this happens, I would like to ask you to generate a diagnostics report from your PC and email it to us to [email protected], so we can take a closer look at why this is happening to you.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
Here is the ticket
Thank you! I confirm that I have managed to locate your diagnostics report in our system We will take a look and someone will get back to your email as soon as possible.
Thank you for your patience!
Have you tried shift+windows key + L ?
That combination locks the app for me immediately.
Yes, but that locks the application. I am trying to completely quit it, and it will not stay 'quitted' completely, as it just keeps starting itself up.
We're currently in contact via email and we can continue the conversation there if you'd like. 😊