Sticks on Unlock 1Password popup

When the Unlock 1Password popup pops up, it freezes everything and doesn't allow me to enter the password or to click on the button.

1Password Version: 7.7.BETA-13 (70700013)
Extension Version: 7.7.BETA-12 (Safari)
OS Version: 10.15.7
Sync Type: 1Password


  • vplewisvplewis Junior Member

    @billfish Quit Safari. Unlock 1Password. Restart Safari. hth

  • Thank you for responding. I can do that or I can quit and restart 1Password, but I’m reporting this as a bug.

  • vplewisvplewis Junior Member

    @billfish If you look at your first posting you'll notice that you are reporting a mismatch between your beta versions of the app and the Safari extension. That likely means you updated the 1Password beta while having the Safari app open and running. so no, not a bug. hth

  • Good catch. Let's see if that works.

  • ag_anaag_ana

    Team Member

    Sounds good @billfish, let us know how it goes :+1:

    (And thank you vplewis for the assist :) )

  • Now using 7.7.BETA-13 (70700013) with Safari extension 7.7.BETA-13 and seeing the same behavior. Can send diagnostic report if you want.
    MacOS 10.15.7

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