1Pass Windows 10 app seems to stop syncing after enabling 2fa (or possibly after adding Yubikey)
Everything was sycing between iOS, web, Windows 1, etc. until I enabled 2 factor authentication and added my new Yubikey security key. After that, new logins get stuck in "Offline Changes" category and never sync. I've solved this for now by exporting the entire vault from the device with the unsynced info, creating a new vault at 1password.com web app, importing everything, then copying unsynced logins to my Personal vault. However I believe automated syncing is still not working.
In my diagnostics report I find "unauthorized_session.rs:440 API error (i64 100)" as reason for sync failing.
1Password Version: 7.6.785
Extension Version: 1.22.3
OS Version: Windows 10 Pro 20H2
Sync Type: 1Password account
Comments
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Hi @jsaltzman!
We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.
Thank you for your patience!
ref: CSL-55651-551
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