2FA codes incorrect

jd007

Re 2FA (Two Factor Authentication)

Websites are sometimes giving me error, saying the code that I am generating in 1P is incorrect, or expired. If I keep trying enough times, eventually I can get a code that does work.

I checked the time on my Mac, it is correct.

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1Password Version: 7.7
Extension Version: Not Provided
OS Version: MacOS 10.14.6
Sync Type: Dropbox
Referrer: forum-search:2FA code incorrect

ag_ana

Hi @jd007!

If you are copying the 2FA codes from 1Password mini, this is a known bug. Our developers are aware of this and will hopefully have a fix implemented in one of the next updates :+1:

jd007

Even copying and pasting from the main 1P app sometimes doesn't work either, so not just 1P mini.

Ben

@jd007

I'm not aware of an open issue regarding copying from the main app. To confirm, does https://time.is report "Your time is exact!"? Additionally if you look in System Preferences > Date & Time is the 'set date and time automatically' option checked and selected on 'Apple (time.apple.com)'? And then under Time Zone is the appropriate location selected?

Please let me know. This may be a symptom of the same issue, but if so I don't believe we were previously aware of that case. Thanks!

Ben

ref: dev/apple/issues#5067

Dreamacro

@Ben

There is a display bug in the 1Password on macOS:

1. open the search and select a Login Item
2. Find the 2FA field, remember the current time left and hide the search
3. Open the search screen again after staying elsewhere for a few seconds, then the last search result will be displayed, but the remaining time of 2FA in the result will be the same as before

How to reset to get the correct 2FA code: Select a different Item and switch back again

ag_ana

@Dreamacro:

Thank you for the information! Please keep an eye out for the next updates and the release notes, I know our developers have been working on this recently, so this should become available soon ;)