Firefox desktop extension in beta 6

Firefox extension seems to have broken . It does not respond

The icon is normally greyed out but does flash a bit.
I uninstalled it and reinstalled from the desktop app and chose the classic again.
It did display the icon, flashed a bit.

1Password Version: 7.7.1-BETA 6
Extension Version:
OS Version: MacOS 11.1 Apple Silicon
Sync Type: 1password


  • Hi @bestlem

    Yep, I 2nd this. the expansion is not working in any browser.

  • ag_tommyag_tommy

    Team Member

    @bestlem @HRD

    I am unable to replicate your experience. Could you try quitting your browser completely and then do the same for 1Password?

    • Quit the browser completely. (not close) Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the helper and select quit 1Password completely. Wait a few seconds and then open 1Password from the Dock or the Applications folder.

    Our trouble shooting guide may also be of help.

  • Hi @ag_tommy,

    Thanks, that did the trick.

  • ag_tommyag_tommy

    Team Member

    Excellent. Kick the tires as they say, and let us know how the beta works for you. :sunglasses:

  • About 5 minutes later I did get te Apple message dialog saying

    1Password can't verify the identity of your web browser - so I have just updated that to Foirefox 85.

    I had done all the quitting etc. Well at least attempting to quit all.
    Quitting the desktop app still leaves 1password in Activity monitor and click on the Dock icon brings it back suspiciously quickly although that could be the Apple Silicon

    But then a reboot seems to have fixed it

  • ag_tommyag_tommy

    Team Member

    Thanks for letting us know you're back up and going. Indeed that reboot may have helped.

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