Windows and IOS not syncing with Dropbox

This discussion was created from comments split from: trying to sync via dropbox...help please..

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  • fredhkoch
    fredhkoch
    Community Member

    1Password for windows using dropbox syncing stopped updating my iOS 1Password after the last iOS update. Please fix this since I do most of my password entering on my windows machine. I also don't want my iOS version to overwrite my windows version, which actually has the newest passwords. HELP!

  • HI Fred,

    I'm sorry to hear about the problem you're having. Before doing anything, back up your 1Password data on Windows by opening 1Password and go to the Backup Menu > Backup 1Password data.

    Now, can you press the Preferences button, go to the General section and look at 1Password Data, can you tell me the full path or take a screenshot of this?

    1Password data

    Thanks!

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