Windows app: can't login in
Hi,
I wanted to give 1Password another try. So i've created a new account, installed browser extension (working perfectly). And finally installed the latest Windows application = the application refuse my password. I've tried uninstall and reinstall it, same result I can't sign in.
Maybe it detects a previous installation with a different account?
1Password Version: Not Provided
Extension Version: 2.0.1
OS Version: W10 20H2
Sync Type: Not Provided
Comments
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Hi Arnaud!
It sounds like your 1Password for Windows app is still expecting your old credentials. Can you try resetting the app on this device?
How to reset the 1Password app on a specific device
You will then be able to enter your new account credentials when you relaunch the app ;)
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Thank you!
It works correctly now :)
Have a nice day!
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You are welcome Arnaud! If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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