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Former Member's avatar
Former Member
4 years ago

Safari 14 extension not installing macOS 10.15.7 and 1Password 7.8.7

Yesterday the 1Password extension disappeared for Safari. I tried everything suggested on the support community.
– Shutting down 1Password and my Mac, restarting and starting 1Password, and install browser extension -> I have the safari extension bowser window with no extension.
– Shutting down 1Password, put in into the trash and empty the trash and shutting down my Mac, restarting and installing and starting 1Password, and install browser extension -> I have the safari extension bowser window with no extension.

Now, even the shortcut in the menu bar does not work any more.

Please help !

Hervé

1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: macOS 10.15.7

ios
  • Former Member's avatar
    Former Member
    4 years ago

    Hi @HerveB!

    I have the safari extension bowser window with no extension.

    Can you please post a screenshot of this, so we understand what you are referring to? Thank you!

  • Former Member's avatar
    Former Member
    4 years ago

    I forgot to delete my message from the board. I have finally solved the problem. It looks like the extension were not activated in the development menu. I do not know how this happened. Thanks for closing the ticket. Hervé

  • Former Member's avatar
    Former Member
    4 years ago

    Thank you for the update @HerveB! I am glad to hear that everything is working as expected now :+1:

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)