Safari Extension In-Page Suggestions Missing

craigza
craigza
Community Member
edited September 2021 in iOS

I have activated and configured the Safari extension but in-page suggestions are missing. Clicking into a username or password field does not display the 1Password logo. Opening the extension via the aA menu correctly identifies the site, but clicking Autofill on its credential does nothing. This affects all sites. Regular iOS autofill continues to work, but given removal of the share sheet action I cannot autofill identities, credit cards, etc. which is frustrating.

I have contacted support via email who recommended that I close all Safari tabs and reboot my device. This has not worked and no further feedback or suggestions have been provided. Please assist.

1Password Version: 7.8.2
Extension Version: Not Provided
OS Version: iOS 15.0

ref: RWI-37686-542

Comments

  • craigza
    craigza
    Community Member

    This was resolved by enabling the "Intersection Observer" feature in Safari.

    Open the Settings app from the home screen
    Tap Safari
    Scroll to the bottom and tap Advanced
    Tap Experimental Features
    Turn on Intersection Observer

    Thanks to the support team.

  • Jack.P_1P
    Jack.P_1P

    @Craigza,

    Glad to hear we were able to resolve it for you. :smile:

    Jack

This discussion has been closed.