Too Complicated

lerbilerbi Junior Member

This may not be the place for this comment/inquiry and, if so, admins just delete it.

I’m a long-time user of 1 Password - sometime around 2008-2009 - using an iMac and a MacBook Air. Happily retired with no business use for, or need to share, 1Password. To me, and perhaps for other users like me, 1Password has gotten a little “too big for its britches”.

Surely, I haven’t been using all the “features” of 1Password but, on the other hand, I don’t want or need them. I can handle those few accounts where 2FA is needed without help (or need) from 1Password. All of those pop-up boxes that seem to appear whenever I enter information on a website are not needed. There is absolutely no need for me to keep the information found in the “Passwords” category of my one vault … why would I need to know a password that I used with a long since deleted account, credit card or whatever in 2009?

In the end, what I want is a simpler version of 1Password. Does something like I’m after even exist?


1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: MacOS 11.6

Comments

  • ag_anaag_ana

    Team Member
    edited October 1

    Hi @lerbi!

    why would I need to know a password that I used with a long since deleted account, credit card or whatever in 2009?

    I am not sure I understand what you mean here, can you elaborate? If you don't need any item you have stored in 1Password, can you not just delete it?

    In the end, what I want is a simpler version of 1Password. Does something like I’m after even exist?

    Yes, you can use the browser extension alone in your browser:

    Get 1Password in your browser

    It sounds like you don't need all the power of the desktop app, so perhaps you might enjoy using just the browser extension.

  • RadocRadoc Junior Member

    Hi @ ag_ana,

    I think I know what @lerbi is talking about, especially regarding the Passwords category. 1Password adds an entry to this category every time it generates a new password, even if the user creates or modifies a login with the same password. I've sometimes found that useful in situations where I had to generate several passwords, one after the other, to get one that satisfied the site's requirements. As you say, you can delete them manually, although I believe @lerbi would prefer an option not to save them in the vault at all.

  • lerbilerbi Junior Member

    Hello ag-ana
    The response that you received from Radoc is correct. I don't understand why the Passwords category is necessary to begin with. Certainly there are other, more specific, categories that already exist without the need to keep track of every password that has ever been generated in 1Password. For example, my Passwords category shows a password generated in July of 2009 for a credit card that was probably closed right around that time. The Passwords category, if it has to exist at all, should have some way to automatically delete (not archive) passwords generated after a certain amount of time has passed. Simply put, it's overkill. 1Password needs to simplify, simplify, simplify!

  • Have to say, on similar lines, there's one thing that I find not quite so helpful. One of the categories in 1P is 'Email Accounts'. I have all my accounts entered there BUT in most cases, whenever I want to log in using a mobile phone, I get the use details from 1 Password prompts and often there is only a list that I can scroll down (Log Ins I think) with no option to select 'Search 1 Password'. As such I end up creating duplicates of the Email Account entries in Log Ins which in turn increases the password count on the device and also gives me a a notification under Watch Tower of Re-used Password. It's not just emails that applies too. Numerous categories with the default cards containing info that you need but that also don't show up in the list of logins and if the app doesn't give you the Search 1 Password option, that's another log in you need ti duplicate. Surely it would be better if Search 1 Password was an option every single time, it would then be able to pick up the entry from the search term, rather than having multiple duplicate entries because it will only bring up a list of log ins. Or maybe I'm doing something wrong?

  • jack.plattenjack.platten

    Team Member

    Hi @lerbi and @Chevalier:

    The categories other than Logins, Credit Cards, and Identities are for items that either you don't need to have automatically filled in, or don't make sense to think about in the context of automatically filled.

    For example, the Passwords category might be better thought of as the PINs category. Your gym locker combination doesn't have a login, but you'd like to store your locker combination in a secure field, or your alarm code at work along with the combination to arm or disarm the system after entering your code.

    Similarly, if you have an email account that doesn't offer webmail, and instead requires you to use a dedicated email client and configure settings manually, a new item created in the Email Account category will have room for various IMAP/SMTP settings you would need to configure your email client.

    This carries on to the Bank Account category and so on.

    In your case @Chevalier, as these sound like webmail accounts, the best place for them to belong would be in the Login category, as they're something that makes sense to be automatically filled.

    Jack

  • lerbilerbi Junior Member

    @Jack Platten - The problem is that I have personally never entered anything in the Passwords category. However, there are 207 entries listed there. 1Password made those entries based on some criteria and unknown own to me. If you think a PINs (or something similar) category is helpful, that's fine, but why should I have to manually delete all of the unwanted entries that exist in the Passwords category?

  • jack.plattenjack.platten

    Team Member

    Hi @lerbi:

    It sounds like maybe you've imported data at one point and something didn't go exactly right. 1Password can't automatically detect what is "good" or "bad" data, because it's encrypted. If you're confident that none of the items in the Passwords category are items you need, you can select them all (⌘ A) and then right click to archive them. They'll no longer be visible in the Passwords category, and if you don't notice any issues with accessing accounts in the future after leaving these items in the Archive for a while, then you can permanently delete them from the Archive.

    Jack

  • ChevalierChevalier
    edited October 6

    @lerbi Thanks for the reply, I kind of get what you're saying, but there are numerous instances where I actually DO need to log in with an email user name and password, probably not the best example but managing an Apple or Google ID is one where I am not using a dedicated app / email client to check for email but where the Email user name and password ARE the credentials that you need to use. To access that from 1 Password requires you to effectively create another Log In entry for that email address and it's password which will then throw up a re-used password warning in Watch Tower. In this instance it's actually not a re-used password, it's merely entered twice as there is no way to access email accounts as log in options from the list that 1PW provides. Deleting either one of them isn't really an option, delete the Log In entry and you can't access it from 1PW, delete the Email Accounts entry and you lose all the other relevant information.

    It's not particularly helpful.

  • ag_anaag_ana

    Team Member

    @Chevalier:

    Deleting either one of them isn't really an option, delete the Log In entry and you can't access it from 1PW, delete the Email Accounts entry and you lose all the other relevant information.

    Have you considered adding a custom section to your Login item, with the fields from the Email Account entry?

    Customize your 1Password items

  • I haven't yet. I suppose it might grate against my OCD LOL. There's an Email category in the app, I've GOT to use it. Another option might be to have all the security question stuff (actually I need to check, with 2FA now the norm, security questions might not even be a thing any more) in the entry under the Email category but delete the password and in the Notes Section (or add a new section called Password) then have a text entry 'See Log In for password'.

  • ag_anaag_ana

    Team Member

    @Chevalier:

    I also use a custom section to put security questions, it works well for me :+1:

  • @lerbi - I feel your pain. I've also been using 1P since Adam wore short pants - AND I'm a retired IT geek with 30+ years working with and supporting software since the CP/M days, but over they years I've noticed 1P becoming more and more complex with every release.

    Sure, I completely understand that there are undoubtedly some customers who need all the fancy bits, and I'm sure it keeps a lot of IT folks in jobs 'cos nobody else can work it out... but I agree with you that a subset of functionality for the average Joe seems like it should be a no-brainer. I'm always happy to pay for the product and I love the underlying philosophy, but I simply don't need 10,000 Vaults (including one called Primary for no obvious reason) - nor should I need to mess with customizable sections to keep my freaking logins and credit cards organized and accessible via my computer and mobile devices.

    I simply have better things to spend my time on now that I've earned my retirement and shouldn't be spending all day trying to make ANY software program work.

  • BenBen AWS Team

    Team Member

    Hey @Phudpucker9

    but I simply don't need 10,000 Vaults (including one called Primary for no obvious reason) - nor should I need to mess with customizable sections to keep my freaking logins and credit cards organized and accessible via my computer and mobile devices.

    Fortunately both of those things (multiple vaults and custom sections / item details) are optional and can be ignored if not needed. :+1: This bit is concerning though:

    including one called Primary for no obvious reason

    If you're using a 1Password membership, but have a Primary vault, something didn't go right during migration. Please reach out to our folks at [email protected] and we'll be happy to help get that sorted for you.

    but over they years I've noticed 1P becoming more and more complex with every release.

    I'm sure there is some truth in that. With 1Password 8 we're doing a ground up re-write of the 1Password apps and keeping simplicity in mind. If you'd like to check out the Early Access version, details are available here.

    Ben

  • lerbilerbi Junior Member
    edited October 6

    @Phudpucker9 - You got it right. I'm in my 80th year and don't need all of these "improvements". That said, I do understand that 1Password can't maintain themselves as a viable company without the subscription model and the need to keep adding more and more subscribers. We've seen 1P go from a really nice, relatively simple, Mac app (that we all loved), to one that now pitches themselves more and more to businesses not to mention adding Windows users. It's a shame because, with no tangible product, eventually it's a business model that I don't believe can succeed over the long-term. Eventually, password managers are going to be completely absorbed into the major Operating Systems or, if Microsoft can make it work, passwords themselves will be eliminated.

    To be honest, I don't know what I'm going to do, but I'm leaning more strongly every day to finding another password manager IF - and it's a big IF - there is one out there that is what I'm looking for.

  • @Ben - Thanks for the prompt response. I do have a membership, but both myself and my wife ended up with Primary vaults as well as the family one and Private ones. Trying to sync them across all our devices is proving extremely painful (not to mentioned confusing) and I am in email contact with Alex in Support - but so far I'm just getting links to unrelated articles. I've requested some guidance and will see what he comes back with. Maybe the whole upgrade to V7 didn't go completely to plan - impossible for me to tell.

    Thanks again - I'll keep you posted. For what it's worth, I HATE it when paid subscriptions only get email support, when a 5-minute phone call would likely get things back on track and not create lengthy circular email dialogs trying to arrive at some mutual understanding of what the problem is... and that's before even beginning to resolve it.

  • @Ben Out of interest then, what should a 1PW account user have in terms of account identification within the desktop app when they open it. I have Firstly my actual name then under that I have Personal. In addition, I have two images, both the same, but one nestled within the other. It's as if it's using my 1PW Account icon then also assigning that icon to the Personal vault and displaying that image alongside the other. Might be useful for people with multiple vaults I suppose but for me it's just confusing, to the point of making me think have I done something wrong with the Migration.

    There's only me using it and I only have one vault, I'd rather just be able to clean that aspect up on the interface as I'm not sure if that's how it should be or if something is screwed up somewhere.

  • ag_anaag_ana

    Team Member

    @Phudpucker9:

    Trying to sync them across all our devices is proving extremely painful (not to mentioned confusing) and I am in email contact with Alex in Support - but so far I'm just getting links to unrelated articles. I've requested some guidance and will see what he comes back with. Maybe the whole upgrade to V7 didn't go completely to plan - impossible for me to tell.

    The good news is that if you have a Membership, you don't need to manually sync those additional vaults. Our recommendation is to remove the Primary vault altogether after the migration, so you don't have to handle it anymore and you can just sync everything via your account. Once we understand what happened, it will be easier to get you back to the expected configuration :+1:

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