1Password iOS Safari Extension Unusable/ Blocking Web Elements

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wavesound
wavesound
Community Member
in iOS

We're finding the 1Password Extension unsuitable for iOS on Safari. It keeps blocking essential elements on the login screen including text fields during commerce check-outs and login windows. We have have had to turn off for all of our clients as a result. Can you make some improvements to the extension integration so that it doesn't block critical page elements?

I will say that the extension works pretty well in the browser, but its not great on iOS/mobile.

1Password Version: 7.8.2
Extension Version: Not Provided
OS Version: iOS 15.0.1

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @wavesound!

    Our developers can certainly look at this. Can you let us know the URLs where you encountered this?

  • wavesound
    wavesound
    Community Member
    Options

    During a number of checkouts on iOS and on my APC UPS logon by example.

  • wavesound
    wavesound
    Community Member
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    Any updates?

  • Ben
    Ben
    Options

    Hey @wavesound,

    Are you still seeing the same situation on the APC login page as what appears in the above screenshot?

    Ben

This discussion has been closed.