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Forum Discussion

wavesound's avatar
wavesound
Frequent Contributor
4 years ago

1Password iOS Safari Extension Unusable/ Blocking Web Elements

We're finding the 1Password Extension unsuitable for iOS on Safari. It keeps blocking essential elements on the login screen including text fields during commerce check-outs and login windows. We have have had to turn off for all of our clients as a result. Can you make some improvements to the extension integration so that it doesn't block critical page elements?

I will say that the extension works pretty well in the browser, but its not great on iOS/mobile.


1Password Version: 7.8.2
Extension Version: Not Provided
OS Version: iOS 15.0.1

  • Former Member's avatar
    Former Member

    Hi wavesound!

    Our developers can certainly look at this. Can you let us know the URLs where you encountered this?

  • wavesound's avatar
    wavesound
    Frequent Contributor

    During a number of checkouts on iOS and on my APC UPS logon by example.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    Hey wavesound,

    Are you still seeing the same situation on the APC login page as what appears in the above screenshot?

    Ben