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Forum Discussion
1password safari edit extension not opening login entry on ipad with bluetooth keyboard connected
Reposting this here - can you please update this with the answer you provided in emails to me so that this can be documented for reference for others to see as well ? (Re asking Apple to provide a radar fix)
I am on ipad ios15.02 using safari. When i open 1password via extension and hit Edit button to modify a login entry, the entry will not open up. I just get a new blank tab. If i disconnected my bluetooth keyboard, and try again the login entry opens up as expected after i get the “open up in 1password question”. Why does it not work when my bluetooth keyboard is connected to ipad ?
1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: Ios 15
1P_Ben1Password Team
Hi there,
This was the reply via email:
Thanks for sharing this feedback! This is a known issue relating to the implementation of Bluetooth keyboards on the iOS side of things. We've filed a Radar with Apple for them to look into and fix up this issue - in the meantime, I would suggest editing items from within the 1Password app.
I apologize that I don't have better news on this front. Let me know if you have any questions, or if I can help out with anything else. Your friend at 1Password,
And the report we've filed with Apple is ID
9614761. I hope that helps!Ben
ref: dev/core/core#9873
- 1P_Ben
You're welcome. :)
Ben
- rudy
@phil627,
The feedback number @ben quoted is correct. I'm sure Apple support is trying to look up that number in the customer support system rather than the development tracking system. Apple's development side is aware of the bug and it does not have a resolution at this time.
