1password safari edit extension not opening login entry on ipad with bluetooth keyboard connected
Reposting this here - can you please update this with the answer you provided in emails to me so that this can be documented for reference for others to see as well ? (Re asking Apple to provide a radar fix)
I am on ipad ios15.02 using safari. When i open 1password via extension and hit Edit button to modify a login entry, the entry will not open up. I just get a new blank tab. If i disconnected my bluetooth keyboard, and try again the login entry opens up as expected after i get the “open up in 1password question”. Why does it not work when my bluetooth keyboard is connected to ipad ?
1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: Ios 15
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Hi there,
This was the reply via email:
Thanks for sharing this feedback! This is a known issue relating to the implementation of Bluetooth keyboards on the iOS side of things. We've filed a Radar with Apple for them to look into and fix up this issue - in the meantime, I would suggest editing items from within the 1Password app.
I apologize that I don't have better news on this front. Let me know if you have any questions, or if I can help out with anything else. Your friend at 1Password,
And the report we've filed with Apple is ID
9614761
. I hope that helps!Ben
ref: dev/core/core#9873
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Perfect - thanks
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You're welcome. :)
Ben
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Hi Ben, I had a call with Apple just now. They don’t recognize any bug report numbered 9614761. Is that report number correct? They suggest I circle back to you guys as they don’t recognize the problem report.
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Can you guys contact Apple directly to see if they accept this as a valid problem for them to action??
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