My extension is not opened with the application

Lauz

Hello,

I just recieved a new PC for work.
But, since, the extension cannot be opened with the desktop application. I must unlock the extension manually.

I use the last version of 1Password desktop application.
I use MS Edge, and I've installed the latest extension, on every profile.
MS Edge have some features managed by the company, but I don't see any policy that could block the link with the app.

Note: it works on Chrome but I've to use Edge.

I've configured the extensions to be integrate with 1password.

So if you have some tips to understand why I have to unlock the extensions on every profile each time, it will be helpful.

Thanks,

Note: I can't attach the policies.json file, so I paste it here

{
   "chromeMetadata": {
      "OS": "Windows 10 Version 21H1 (Build 19043.1415)",
      "application": "Microsoft Edge",
      "revision": "f97cb2ce0103f6eaa6dc1994d77748c659744916",
      "version": "96.0.1054.62 (Official build) (64-bit)"
   },
   "edgePolicies": {
      "AuthSchemes": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": "ntlm,negotiate"
      },
      "AutofillCreditCardEnabled": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "BlockExternalExtensions": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "BrowserAddProfileEnabled": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "BrowserGuestModeEnabled": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": true
      },
      "BrowserSignin": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": 1
      },
      "DefaultPluginsSetting": {
         "level": "mandatory",
         "obsoleted": true,
         "scope": "machine",
         "source": "platform",
         "value": 2
      },
      "DefaultSearchProviderEnabled": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": true
            }
         ],
         "value": true
      },
      "DefaultSearchProviderName": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": "Google"
            }
         ],
         "value": "Google"
      },
      "DefaultSearchProviderSearchURL": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": "{google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}ie={inputEncoding}"
            }
         ],
         "value": "{google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}ie={inputEncoding}"
      },
      "DefaultSearchProviderSuggestURL": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": "{google:baseURL}complete/search?output=chrome&q={searchTerms}"
            }
         ],
         "value": "{google:baseURL}complete/search?output=chrome&q={searchTerms}"
      },
      "DeveloperToolsAvailability": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": 0
      },
      "EnableSha1ForLocalAnchors": {
         "level": "mandatory",
         "obsoleted": true,
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "FavoritesBarEnabled": {
         "level": "recommended",
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "ForceSync": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "mandatory",
               "scope": "user",
               "source": "platform",
               "value": true
            }
         ],
         "value": true
      },
      "HideFirstRunExperience": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": true
      },
      "ImportSavedPasswords": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": false
            }
         ],
         "value": false
      },
      "InternetExplorerIntegrationSiteList": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": ""
      },
      "NativeMessagingUserLevelHosts": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "NewTabPageSearchBox": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": "redirect"
      },
      "NewTabPageSetFeedType": {
         "level": "mandatory",
         "obsoleted": true,
         "scope": "machine",
         "source": "platform",
         "value": 1
      },
      "NonRemovableProfileEnabled": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": true
      },
      "PasswordManagerEnabled": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": false
            }
         ],
         "value": false
      },
      "SSLErrorOverrideAllowed": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": false
      },
      "SSLVersionMin": {
         "deprecated": true,
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": "tls1.2"
      },
      "SitePerProcess": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": true
      },
      "SyncDisabled": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": false
            }
         ],
         "value": false
      },
      "SyncTypesListDisabled": {
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "value": [
            "passwords"
         ]
      },
      "TranslateEnabled": {
         "info": "This policy is working as intended but the same value is set elsewhere and is superseded by this policy.",
         "level": "mandatory",
         "scope": "machine",
         "source": "platform",
         "superseded": [
            {
               "level": "recommended",
               "scope": "machine",
               "source": "platform",
               "value": true
            }
         ],
         "value": true
      }
   },
   "extensionPolicies": {}
}

---

1Password Version: 8.4.1
Extension Version: 2.1.4
OS Version: Windows 10 64bit Build 19043.1415
Referrer: forum-search:My extension is not opened with the application

ag_chantelle

@Lauz

If MS Edge is managed by GPO, it's possible that they have policy in place that prohibits native messaging between 1Password and your browser. First, I'd like to confirm that 1Password for your browser is making the appropriate attempts to communicate with 1Password for Windows. I'd like to ask you to grab a console log from your browser and send it to us at support+x@1password.com, with a link to our current discussion. One of our team members will have a look and we can dig further into policies there.