Rejected by server 104

sfghsrg
sfghsrg
Community Member
edited January 2022 in Mac

I have updated one of my passwords and set up 2FA. It is now showing

Rejected by Server
104

This is on a mac. I also have virtually no spare memory on my mac (a whole other tech issue), so I wonder if it is related to that.

1Password Version: 7.9.2
Extension Version: 4.7.5.90
OS Version: macOS 10.14
Referrer: forum-search:Rejected by server 104

Comments

  • ag_tommy
    ag_tommy

    @sfghsrg

    I'd like to ask you to create a diagnostics report from your device so we can look at things in more detail:

    Sending Diagnostics Reports

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    • A link to this thread: https://1password.community/discussion/126563/rejected-by-server-104

    • Your forum username: sfghsrg

    • Please do not post your diagnostic report to the forum. This is for your privacy and security.
      The report will be in zip format. Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • sfghsrg
    sfghsrg
    Community Member

    Thanks @ag_tommy. My support ID number is [#ULU-83838-662].

  • Dave_1P
    Dave_1P

    @sfghsrg Thank you for the support ID! I see that my colleague has responded and that we're waiting on your reply. Please continue the discussion over email. I'm closing this thread to prevent duplication of effort. :)

    ref: ULU-83838-662

This discussion has been closed.