1Password 6 freezes after entering the master password
Exact same problem as described in https://1password.community/discussion/116033/1password6-just-hangs-freezes-when-entering-the-initial-correct-password -- resolution described does not work.
1Password Version: 6.8.9
Extension Version: 689001
OS Version: 11.6.3
Comments
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Hey @ojak:
As 1Password 6 has not been updated since May 2018, it looks like your best bet is upgrading to 1Password 7. I see that you ran into some issues moving your data to 1Password 7. Were you able to send in a diagnostics report like my colleague Dave mentioned?
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/126877/1password-6-freezes-after-entering-the-master-password#latest
- Your forum username:
ojak
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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